Shipping & Returns
🐾 Shipping & Returns
At MeowWags, our goal is to get your pet's goodies to your door as quickly and smoothly as possible. Below is everything you need to know about shipping and returns:
🚚 Shipping
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Time: Most orders arrive within 7–15 business days after shipping.
- Tracking: Once your order ships, you’ll receive a tracking number via email.
- Shipping Fee: We offer free standard shipping on all U.S. orders.
📦 Items may arrive in separate packages depending on supplier availability.
🔁 Returns & Refunds
We want you to be 100% happy with your order! If something’s not right, we’ll do our best to fix it.
- We do not accept returns to our warehouse, as we work with third-party suppliers.
- If your item arrives damaged, defective, or incorrect, email us at meowwags@gmail.com within 7 days of delivery with a photo and your order number.
- We’ll review the issue and, if approved, offer a refund or replacement.
- In most cases, return shipping is the customer's responsibility.
Please note: We cannot offer refunds for change-of-mind purchases or sizing issues unless the product was misrepresented.
💌 Questions?
We’re here to help!
Reach out to us at meowwags@gmail.com and we’ll get back to you within 1–2 business days.